Privacy Policy

Privacy Policy for LearnProperty

This Privacy Policy applies to LearnProperty (collectively referred to as “our, us or we”).

This Privacy Policy explains how we manage personal information we collect about you.  Privacy Law is regulated by the Australian Information Commissioner. By providing you with this Privacy Policy, we are attempting to comply with our obligations in relation to the Privacy  Law. Further information may be obtained at the website www.oaic.gov.au.

Our name and contact details are as follows:
Name: Latro Enterprises Pty Ltd
Email:  [email protected]
Web:  www.learnproperty.com.au
Tel:  0434 115 991

Types of Pertinent Information we collect and store

We will only collect personal information that is necessary for us to deliver our services and to conduct our usual business activities.
The information that we are likely to collect from you will depend on the nature of the transaction, but may include the details below, although not limited to those details:

  • Your name, address and contact details;
  • The services you have enquired about;
  • Payment details;
  • Any other information that is obtained due to the relationship formed with us, such as details of home designs, architectural drawings, products and serviced you viewed.

How we collect Personal Information

We collect personal information through a variety of methods, including through our website, telephone transactions, electronic communications, face-to-face interactions and by providing you with services and by you making payment for services. We collect this information from you directly or from your authorised representatives, with your consent.

Purpose for which we collect your Personal Information

We collect private information for the purposes of providing you with services. We will use the privacy information for the primary purpose of providing you with services, however, we collect information and we have a secondary purpose which is related to the primary purpose for which we are required to obtain your privacy information.

We will use the privacy information to respond to you in relation to your communication queries, communicating with other third parties in relation to the provision of services for you, and conducting our day to day business and conducting surveys as to satisfaction, and monitoring the use of the website.

By you providing us with personal information, you accept that it may be disclosed third parties that we engage to assist in provision of your services, or services to us to third parties who provide us with IT services, such as storing and managing databases, and to other third parties to which you authorise us to forward your privacy information.

We may also use your privacy information that is collected for marketing purposes. We may also use your personal information for remarketing.

We use cookies for marketing purposes. You can remove any remarketing by deleting your internet browsing history, including your cookies. The cookies assist us in providing you with a better service and enable us to monitor which pages or assets you find useful and which you do not. You have the option of accepting or declining cookies, but if you refuse to accept the cookies it may prevent you from taking full access of the website opportunities.

Accessing Personal Information

You may at any time request access to your privacy information that is held by us and we will provide you with access to that information, unless there is an exception that applies as a matter of law. We reserve the right to charge an administrative fee to cover the reasonable costs of providing access to your personal information and we will respond to you within a reasonable period of you making a request.

We will take all reasonable steps to ensure that your personal information is accurate, up-to date and complete, however, we rely upon the accuracy completeness and currency of information that you provide to us, therefore, if you identify any inaccuracies in the personal information, you should inform us so that our record is updated.

Lodging a Complaint

If you wish to lodge a complaint we invite you to direct all enquiries by email to our email address: [email protected] or you may telephone.

Disclosure Information Overseas

In the event it should be required by us to disclose your personal information overseas, we will take all reasonable steps to ensure that the overseas entity complies with the Australian privacy principles. If you have any questions or concerns in relation to this Privacy Policy, please contact email address: [email protected] or you may telephone.